There are a number of messenger bots available on the market today. These can help you to manage your business and keep in touch with your customers. Some of the most popular ones include Surveybot, HealthTap and ManyChat. However, you might be wondering if they are reliable and effective.
ManyChat
ManyChat is a chatbot platform that’s designed to help you grow your business. It offers a number of integrations and templates. The main feature is the Flow Builder, which allows you to visualize a conversation between you and a user.
Using ManyChat, you can build custom chatbots that automate marketing campaigns. You can also integrate these bots with your eCommerce platforms or other business tools.
ManyChat boasts a free plan that’s perfect for small businesses and startups. However, the free version limits your functionality.
For an extra fee, you can opt for a Pro plan, which offers an unlimited number of contacts and a more robust set of features. If you need more support, you can always get in touch with the ManyChat team through email, live chat, or an online ticketing system.
Pandorabots
Pandorabots are a SaaS (Software-as-a-Service) offering, allowing you to develop and deploy your own bot. Its AIML scripting language lets you create conversational bots for a wide range of messaging channels. However, it also requires a lot of programming knowledge. This means that it’s not for those with little experience in artificial intelligence.
One of the biggest benefits of Pandorabots is its community. You can get free support from the Pandorabots team through a website, email or YouTube tutorials. They even offer training courses for developers.
Another benefit is the flexibility of the platform. Pandorabots supports a variety of messengers, including Facebook Messenger, WhatsApp, and Skype. The software is built on an AIML scripting language, which allows for multilingual bots and speech-to-text functionality.
The free version of Pandorabots has a sandbox and basic features. In addition, you can download code and build your own bots.
HealthTap
HealthTap is a digital health company that offers apps, tools, and resources to connect people with doctors and other healthcare professionals. Now, it has created a chatbot to help customers ask questions about their health.
The HealthTap chatbot works in conjunction with Facebook Messenger. You can send a message to the bot, and it will respond with information from the company’s database. If the answer isn’t immediately available, it will search the network of 100,000 physicians to find the answer for you. This will usually happen within a few minutes.
If you opt for a live consultation, a doctor will answer your question. You can also get answers to your health questions by searching the company’s extensive database of millions of trusted medical answers.
For example, you can ask the bot about the symptoms of a fever, or what you should do if you have palpitations. Alternatively, you can ask for a prescription. It’s also possible to request referrals to specialist doctors.
Surveybot
You can use the Facebook Messenger survey bot to engage with your audience, provide customer support and build brand loyalty. The bot can be used to send promotional offers, provide real-time solutions to customer problems, increase your website conversion rate and even remind customers of upcoming events.
You can also use the Messenger chatbot to collect customer feedback. Surveybot allows you to create a survey in a short amount of time and then distribute it through the Facebook messenger. There are a variety of different question types available.
In addition to providing an easy-to-use platform for creating surveys, Surveybot also includes analytics and response piping. These features allow you to make more informed business decisions by analyzing the data.
For example, if a customer opted out of a purchase, the Messenger bot can ask for a quick follow-up. When the customer returns, the bot can re-engage them with a discount or other promotion. This can help you improve your ROI and increase sales.
Facebook Analytics for Apps
Facebook Analytics for Messenger bots is the latest addition to the company’s growing suite of analytics tools. The tool will allow marketers to track interactions with bots. It will also provide a look at how bots are performing across the various Facebook-owned platforms.
These include Facebook, WhatsApp, Instagram and Messenger. Bots allow brands to interact with their customers in a more personalized manner. They can deflect FAQs and help customers complete tasks outside of regular business hours.
Facebook is hoping to make it easier for companies to build and use bots. In the coming months, they will introduce more tools for developers and bot makers.
One of those tools is an analytics dashboard called Analytics for Apps. It allows marketers to see how their bots are connecting with users and how well their campaigns are performing. Using the analytics, marketers can also target their messages to specific user segments.